How To Fix C1004 - Characteristic group & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: C1 - Characteristics maintenance messages

• Message number: 004

• Message text: Characteristic group & not found

What causes this issue?

The characteristic group you entered does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change your entry or create a new characteristic group.

What causes this issue?

The characteristic group you entered does not exist.

System Response

How to fix this error?

Change your entry or create a new characteristic group.
You create a new characteristic group in Customizing for the
classification system under <DS:SIMG.SIMG_CFMENUO000O003>Define
characteristic groups</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C1004 - Characteristic group & not found ?

  The SAP error message C1004, which states "Characteristic group & not found," typically occurs in the context of SAP Variant Configuration (VC) or when working with characteristics and classes in the SAP system. This error indicates that the system is unable to find a specified characteristic group, which is essential for the configuration of a product.
  Cause:
  
  Missing Characteristic Group: The characteristic group specified in the configuration or master data does not exist in the system.
  Incorrect Configuration: The configuration settings may reference a characteristic group that has been deleted or not created.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic group.
  Data Inconsistency: There may be inconsistencies in the data, such as missing links between characteristics and their groups.
  
  Solution:
  
  
  Check Characteristic Group:
  
  Go to the transaction code CT04 (Maintain Characteristics) or CT05 (Maintain Characteristic Groups) and verify if the characteristic group exists.
  If it does not exist, you may need to create it or correct the reference in the configuration.
  
  
  
  Review Configuration Settings:
  
  Check the configuration profile or class that is being used to ensure that it correctly references the existing characteristic groups.
  Make sure that the characteristic group is assigned to the correct class.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the characteristic group. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the configuration data to identify any discrepancies. You can use transaction codes like CU50 (Configuration Profile) to analyze the configuration.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes from SAP that may provide additional context or solutions for this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CT04: Maintain Characteristics
  CT05: Maintain Characteristic Groups
  CU50: Configuration Profile
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches.
  Variant Configuration: Familiarize yourself with the principles of Variant Configuration in SAP, as understanding how characteristics and classes interact can help in troubleshooting.
  
  By following these steps, you should be able to identify the cause of the C1004 error and implement a solution to resolve it.