How To Fix C0814 - Internal error when accessing the characteristic data

SAP Error Message - Details

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 814

• Message text: Internal error when accessing the characteristic data

INCLUDE CB251 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0814 - Internal error when accessing the characteristic data ?

  The SAP error message C0814, which states "Internal error when accessing the characteristic data," typically indicates an issue with the system's ability to retrieve or process characteristic data in the context of classification or variant configuration. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the characteristic data or the classification data.
  Configuration Issues: Incorrect configuration of characteristics, classes, or object dependencies can lead to this error.
  Authorization Issues: Lack of proper authorizations to access certain characteristics or classes.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like CU01 (for class maintenance) or CU02 (for characteristic maintenance) to check and correct any inconsistencies in the classification data.
  Run the report RSCUSTV10 to check for inconsistencies in the classification system.
  
  
  
  Review Configuration:
  
  Ensure that all characteristics and classes are correctly configured. Check for any missing or incorrectly defined dependencies.
  Validate that the characteristics are assigned to the correct classes and that the class type is appropriate.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the characteristic data. Use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  System Logs and Dumps:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages or information that can provide more context about the issue.
  
  
  
  Apply Patches:
  
  Ensure that your SAP system is up to date with the latest support packages and patches. Check the SAP Support Portal for any relevant notes or updates related to this error.
  
  
  
  Database Check:
  
  If you suspect database issues, work with your database administrator to check for locks, corruption, or other issues that might affect data retrieval.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL02 (Change Class), CL03 (Display Class), and CT04 (Maintain Characteristics).
  SAP Notes: Search for SAP Notes related to error C0814 in the SAP Support Portal for any specific fixes or recommendations.
  Documentation: Review SAP documentation on classification and variant configuration for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the C0814 error in your SAP system.