How To Fix C0714 - System error: internal error when setting the characteristic value

SAP Error Message - Details

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 714

• Message text: System error: internal error when setting the characteristic value

What causes this issue?

An internal error occurred when setting the characteristic value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0714 - System error: internal error when setting the characteristic value ?

  The SAP error message C0714, which indicates a "System error: internal error when setting the characteristic value," typically arises in the context of SAP's variant configuration or when dealing with characteristics in the material master. This error can occur due to various reasons, including data inconsistencies, configuration issues, or system bugs.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the characteristic values or the configuration settings that are being used.
  Configuration Issues: Problems in the configuration of the variant configuration model, such as missing dependencies or incorrect settings.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Authorization Issues: Lack of proper authorizations for the user trying to set the characteristic value.
  Database Issues: Problems with the underlying database, such as locks or corruption.
  
  Solutions:
  
  Check Configuration: Review the configuration of the material and its characteristics. Ensure that all dependencies and settings are correctly defined.
  Data Consistency Check: Use transaction codes like CU50 (Configuration Simulation) to check for inconsistencies in the configuration.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU01 (Create Configuration Profile), CU02 (Change Configuration Profile), and CU03 (Display Configuration Profile).
  Documentation: Review SAP documentation related to variant configuration and characteristic management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the C0714 error in your SAP system.