How To Fix C0678 - System error when deleting browser-based PI sheets

SAP Error Message - Details

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 678

• Message text: System error when deleting browser-based PI sheets

What causes this issue?

For technical reasons, browser-based PI sheets are deleted in a separate
mode that you start internally. The following error has occurred:
Communication error when starting the mode or when receiving the results
System termination in the new mode
The PI sheets might not be deleted in some cases.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0678 - System error when deleting browser-based PI sheets ?

  The SAP error message C0678, which indicates a "System error when deleting browser-based PI sheets," typically arises in the context of using the SAP Process Integration (PI) or SAP Manufacturing Integration and Intelligence (MII) systems. This error can occur due to various reasons, including issues with the underlying database, configuration problems, or inconsistencies in the PI sheet data.
  Causes:
  
  Database Issues: There may be inconsistencies or corruption in the database tables related to PI sheets.
  Authorization Problems: The user may not have the necessary permissions to delete the PI sheets.
  Configuration Errors: Incorrect configuration settings in the PI sheet or related components can lead to this error.
  System Bugs: There may be bugs in the version of SAP you are using that affect the deletion of PI sheets.
  Session Timeouts: If the session times out while attempting to delete the PI sheet, it may lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete PI sheets. This can be done by reviewing the user's roles and permissions in the SAP system.
  Database Consistency Check: Perform a consistency check on the database tables related to PI sheets. You may need to consult with your database administrator or SAP Basis team to run appropriate checks and repairs.
  Review Configuration: Verify the configuration settings for PI sheets in the SAP system. Ensure that all necessary parameters are correctly set.
  Update SAP System: If you suspect a bug, check for any available patches or updates for your SAP system that may address this issue. Consult the SAP Support Portal for relevant notes.
  Session Management: Ensure that the user session is active and not timing out during the deletion process. If necessary, increase the session timeout settings.
  Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps that lead to the error.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to error C0678 in the SAP Support Portal. These notes may provide specific fixes or workarounds.
  Documentation: Review the official SAP documentation for PI sheets and related components to ensure that you are following the correct procedures for deletion.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the C0678 error when attempting to delete browser-based PI sheets in SAP.