How To Fix C0673 - Internal error while accessing a digital signature

SAP Error Message - Details

• Message type: E = Error

• Message class: C0 - PP-PI: Messages for PI Sheet and Syntax Checker

• Message number: 673

• Message text: Internal error while accessing a digital signature

What causes this issue?

An internal error occurred when creating or displaying a digital
signature. The system does not create or display the signature.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE EN
INCLUDE 'NA_SYSVW_HINW' OBJECT DOKU ID TX LANGUAGE EN
One of the following errors occurred during processing:
When calling function SIGN_CREATE, exception KEY_FOR_OBJECT_INCOMPLETE
or SIGNER_NOT_GIVEN was raised.
When calling function SIGN_READ, exception KEY_FOR_OBJECT_INCOMPLETE
was raised.
When calling function SIGN_DELETE, exception KEY_FOR_OBJECT_INCOMPLETE
was raised.
When calling function SIGN_SHOW, exception KEY_FOR_OBJECT_INCOMPLETE
was raised.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C0673 - Internal error while accessing a digital signature ?

  The SAP error message C0673, which indicates an "Internal error while accessing a digital signature," typically arises in the context of digital signatures in SAP applications. This error can occur due to various reasons, including issues with the digital signature configuration, problems with the underlying cryptographic libraries, or issues with the user’s authorization.
  Causes:
  
  Configuration Issues: Incorrect configuration of digital signature settings in the SAP system.
  Cryptographic Library Problems: Issues with the cryptographic libraries or components that handle digital signatures.
  Authorization Problems: The user may not have the necessary authorizations to access or use digital signatures.
  Corrupted Data: Corruption in the data or documents that are being signed.
  System Bugs: Internal bugs or inconsistencies in the SAP system that may lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for digital signatures in the SAP system. Ensure that all necessary parameters are correctly set.
  Check the settings in transaction STRUST to ensure that the SSL and digital signature settings are properly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to perform actions related to digital signatures. This can be checked in transaction SU53 or by reviewing the user roles.
  
  
  
  Update SAP System:
  
  Check for any available patches or updates for your SAP system. Sometimes, internal errors can be resolved by applying the latest support packages or notes from SAP.
  
  
  
  Check Cryptographic Settings:
  
  Ensure that the cryptographic libraries are correctly installed and configured. This may involve checking the installation of the SAP Cryptographic Library (SAPCRYPTOLIB).
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently publishes notes that provide solutions or workarounds for known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you may want to analyze the code or process that leads to the error to identify the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to digital signatures and security settings.
  Community Forums: Check SAP Community forums for discussions related to error C0673, as other users may have encountered and resolved similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STRUST, SU53, and SICF for managing security settings and authorizations.
  
  By following these steps, you should be able to diagnose and potentially resolve the C0673 error in your SAP environment.