How To Fix C$836 - No active WWI server was found for generating the document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 836

• Message text: No active WWI server was found for generating the document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C$836 - No active WWI server was found for generating the document &1 ?

  The SAP error message C$836 "No active WWI server was found for generating the document &1" typically occurs when the system is unable to find an active WWI (Word-based Forms) server to generate documents. This can happen for various reasons, including configuration issues, server downtime, or network problems.
  Causes:
  
  No Active WWI Server: There may not be any WWI server currently running or available in the system.
  Configuration Issues: The WWI server may not be properly configured in the SAP system.
  Network Issues: There could be network connectivity problems preventing the SAP system from reaching the WWI server.
  Authorization Issues: The user may not have the necessary authorizations to access the WWI server.
  WWI Server Down: The WWI server may be down or not started.
  
  Solutions:
  
  
  Check WWI Server Status:
  
  Go to transaction code SWWI or WWI in SAP to check if the WWI server is running.
  If it is not running, start the WWI server.
  
  
  
  Configuration Check:
  
  Ensure that the WWI server is correctly configured in the SAP system. This includes checking the RFC destination and ensuring that it points to the correct WWI server.
  Use transaction SPRO to navigate to the relevant configuration settings for WWI.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing communication between the SAP system and the WWI server.
  Check firewall settings and ensure that the necessary ports are open.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the WWI server. This may involve checking roles and profiles assigned to the user.
  
  
  
  Restart WWI Server:
  
  If the WWI server is running but still not responding, consider restarting the server to resolve any temporary issues.
  
  
  
  Check Logs:
  
  Review the WWI server logs for any error messages or warnings that could provide more insight into the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to WWI for additional troubleshooting steps.
  
  
  
  Related Information:
  
  WWI Configuration: Ensure that the WWI server is properly set up in the SAP system, including the necessary parameters in the configuration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to WWI server problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message C$836 in your SAP system.