How To Fix C$831 - Error on WWI server &1: Generated files not found

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 831

• Message text: Error on WWI server &1: Generated files not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C$831 - Error on WWI server &1: Generated files not found ?

  The SAP error message C$831, which indicates "Error on WWI server &1: Generated files not found," typically occurs in the context of SAP's Workbench for Windows Integration (WWI) when the system is unable to locate the files that were supposed to be generated by the WWI server. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  File Path Issues: The path where the generated files are supposed to be stored may be incorrect or inaccessible.
  Permissions: The WWI server may not have the necessary permissions to write to the specified directory.
  Server Configuration: The WWI server may not be configured correctly, leading to issues in file generation.
  Network Issues: If the WWI server is on a different machine, network issues could prevent file access.
  Temporary Files: The generated files may have been deleted or moved before they could be accessed.
  WWI Process Failure: The WWI process itself may have failed due to an internal error or misconfiguration.
  
  Solutions:
  
  Check File Paths: Verify that the file paths configured in the WWI settings are correct and accessible.
  Permissions: Ensure that the WWI server has the necessary permissions to create and access files in the specified directory.
  Review WWI Configuration: Check the WWI server configuration settings in SAP to ensure they are set up correctly.
  Network Connectivity: If applicable, check the network connection between the SAP system and the WWI server.
  Check for Temporary Files: Look for any temporary files that may have been created during the WWI process and ensure they are not being deleted prematurely.
  Review Logs: Check the WWI server logs for any error messages or warnings that could provide more context on the failure.
  Restart WWI Server: Sometimes, simply restarting the WWI server can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to WWI and the specific error message.
  Documentation: Refer to the official SAP documentation for WWI for detailed configuration and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the C$831 error related to the WWI server.