How To Fix C$790 - The system found symbols that could not be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 790

• Message text: The system found symbols that could not be converted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C$790 - The system found symbols that could not be converted ?

  The SAP error message C$790, which states "The system found symbols that could not be converted," typically occurs during the processing of data, particularly when there are issues with character encoding or data formatting. This error can arise in various contexts, such as during data uploads, conversions, or when processing certain transactions.
  Causes:
  
  Character Encoding Issues: The data being processed may contain special characters or symbols that are not recognized by the system due to encoding mismatches (e.g., UTF-8 vs. ISO-8859-1).
  Invalid Data Formats: The data may contain invalid or unexpected characters that do not conform to the expected format for the field.
  Data Migration Problems: During data migration or uploads, if the source data contains unsupported characters, this error can occur.
  Custom Code or Enhancements: If there are custom programs or enhancements that manipulate data, they may introduce unsupported characters.
  
  Solutions:
  
  Check Character Encoding: Ensure that the data being uploaded or processed is in the correct character encoding format. Convert the data to a compatible format if necessary.
  Data Cleansing: Review the data for any special characters or symbols that may not be supported. Remove or replace these characters before processing.
  Use SAP Tools: Utilize SAP tools like the Data Services or LSMW (Legacy System Migration Workbench) to handle data uploads, as they often have built-in mechanisms to handle character encoding issues.
  Debug Custom Code: If the error is occurring in a custom program, debug the code to identify where the unsupported symbols are being introduced and handle them appropriately.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Documentation: Review SAP documentation related to data import/export and character encoding.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with transaction codes related to data uploads (e.g., LSMW, BAPIs) and their settings for character handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the context in which the error occurs.