How To Fix C$772 - An error occurred when starting the display application

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 772

• Message text: An error occurred when starting the display application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message C$772 - An error occurred when starting the display application ?

  The SAP error message C$772, which states "An error occurred when starting the display application," typically indicates an issue with the SAP GUI or the configuration of the display application that is being used to view certain documents or reports. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  SAP GUI Issues: The SAP GUI may not be properly installed or configured, leading to issues when trying to launch display applications.
  Missing or Incorrect File Associations: The system may not have the correct file associations set up for the display application.
  Network Issues: Connectivity problems between the SAP client and the server can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the display application.
  Corrupted Installation: The installation of the SAP GUI or the display application may be corrupted.
  Version Compatibility: There may be compatibility issues between the SAP GUI version and the SAP backend system.
  
  Solutions:
  
  
  Check SAP GUI Installation:
  
  Ensure that the SAP GUI is properly installed and updated to the latest version. Reinstalling the GUI may resolve the issue.
  
  
  
  Verify File Associations:
  
  Check the file associations in your operating system to ensure that the correct application is set to open the files related to the display application.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues. Check your internet connection and try to ping the SAP server to confirm connectivity.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the display application. Consult with your SAP security team if needed.
  
  
  
  Check for Corruption:
  
  If the installation is suspected to be corrupted, consider uninstalling and reinstalling the SAP GUI and any related components.
  
  
  
  Compatibility Check:
  
  Ensure that the version of the SAP GUI is compatible with the version of the SAP backend system you are trying to connect to.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available.
  
  
  
  Log Files:
  
  Review the SAP GUI log files for any additional error messages or details that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  Documentation: Review the official SAP documentation for any specific configurations or requirements related to the display application you are trying to use.
  
  By following these steps, you should be able to diagnose and potentially resolve the C$772 error in SAP.