How To Fix C+710 - Material &1 locked by user &2: price determination not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: C+ -

• Message number: 710

• Message text: Material &1 locked by user &2: price determination not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message C+710 - Material &1 locked by user &2: price determination not possible ?

  The SAP error message C+710 indicates that a material is locked by a specific user, which prevents price determination from being executed. This typically occurs in scenarios where the material is being edited or processed by another user, leading to a temporary lock on the material.
  Cause:
  
  Material Lock: The material is currently being edited or processed by another user, which locks it for other users.
  Transaction in Progress: A transaction that involves the material (like a purchase order, sales order, or inventory adjustment) is currently in progress.
  User Session: The user who locked the material may have an active session that has not been properly closed, leading to the lock persisting.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the material. You can filter by the material number and the user ID to see who is holding the lock.
  Contact the User: If you identify the user who has locked the material, reach out to them to see if they can complete their transaction or release the lock.
  Release the Lock: If the user is unavailable or the session is no longer active, an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Wait and Retry: If the lock is temporary, you may simply need to wait for the other user to complete their transaction and then retry the operation.
  Check for Background Jobs: Sometimes, background jobs may also lock materials. Check transaction SM37 to see if any jobs are running that might be causing the lock.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level to ensure data integrity.
  User Sessions: If a user frequently encounters this issue, it may be worth investigating their workflow to see if they can avoid long-running transactions that lead to locks.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to material locks and price determination.
  
  By following these steps, you should be able to resolve the C+710 error and proceed with the necessary price determination for the material.