How To Fix C$552 - Call of Microsoft Word terminated with error &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C$ -

  • Message number: 552

  • Message text: Call of Microsoft Word terminated with error &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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  • What is the cause and solution for SAP error message C$552 - Call of Microsoft Word terminated with error & ?

    The SAP error message C$552, which indicates that the call to Microsoft Word has terminated with an error, can arise from various issues related to the integration between SAP and Microsoft Word. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Microsoft Word Configuration: Issues with the installation or configuration of Microsoft Word can lead to this error. This includes problems with add-ins or settings that interfere with SAP's ability to communicate with Word.

    2. SAP GUI Version: An outdated or incompatible version of the SAP GUI can cause issues when trying to generate documents in Word.

    3. File Permissions: Insufficient permissions to access the Word application or the directory where the documents are being generated can lead to this error.

    4. COM Interface Issues: SAP uses the COM interface to interact with Microsoft Word. If there are issues with the COM registration or if Word is not properly registered, this error may occur.

    5. Macro Security Settings: High macro security settings in Word can prevent SAP from executing the necessary commands.

    6. Corrupted Word Installation: A corrupted installation of Microsoft Word can also lead to this error.

    Solutions:

    1. Check Microsoft Word Installation:

      • Ensure that Microsoft Word is properly installed and updated to the latest version.
      • Repair the installation of Microsoft Word through the Control Panel.
    2. Update SAP GUI:

      • Make sure you are using the latest version of the SAP GUI. Check for updates and install them if necessary.
    3. Check Permissions:

      • Verify that the user has the necessary permissions to access Microsoft Word and the directories involved in document generation.
    4. COM Registration:

      • Ensure that Microsoft Word is properly registered in the Windows registry. You can re-register Word by running the following command in the Command Prompt:
        "C:\Program Files\Microsoft Office\OfficeXX\WINWORD.EXE" /regserver
      • Replace OfficeXX with the appropriate version number (e.g., Office16 for Office 2016).
    5. Adjust Macro Security Settings:

      • Open Microsoft Word, go to File > Options > Trust Center > Trust Center Settings > Macro Settings, and adjust the settings to allow macros.
    6. Check for Add-ins:

      • Disable any unnecessary add-ins in Word that might be causing conflicts with SAP.
    7. Reinstall Microsoft Word:

      • If the problem persists, consider uninstalling and then reinstalling Microsoft Word.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
    • System Logs: Review the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context.
    • User Forums: Consider checking SAP community forums or Microsoft support forums for similar issues and solutions shared by other users.

    If the issue persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.

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