How To Fix C+247 - Customizing settings could not be synchronized


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C+ -

  • Message number: 247

  • Message text: Customizing settings could not be synchronized

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message C+247 - Customizing settings could not be synchronized ?

    The SAP error message C+247, which states "Customizing settings could not be synchronized," typically occurs during the process of synchronizing customizing settings between different SAP systems or clients. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.

    Causes:

    1. Transport Issues: There may be problems with the transport requests that contain the customizing settings. This could include missing transport requests or issues with the transport directory.

    2. Authorization Problems: The user may not have the necessary authorizations to perform the synchronization of customizing settings.

    3. Inconsistent Data: There may be inconsistencies in the customizing data between the source and target systems or clients.

    4. System Configuration: The system configuration might not be set up correctly, leading to synchronization failures.

    5. Network Issues: Temporary network issues or connectivity problems between the systems can also lead to synchronization errors.

    Solutions:

    1. Check Transport Requests: Ensure that all relevant transport requests are released and available in the target system. You can use transaction code SE09 or SE10 to check the status of transport requests.

    2. Review Authorizations: Verify that the user performing the synchronization has the necessary authorizations. You can check user roles and profiles in transaction code SU01.

    3. Consistency Check: Perform a consistency check of the customizing settings. You can use transaction code SPRO to access the customizing settings and verify that they are consistent.

    4. Re-transport Customizing Settings: If the customizing settings are inconsistent, you may need to re-transport them from the source system to the target system.

    5. Check System Logs: Review the system logs (transaction code SM21) for any additional error messages or warnings that could provide more context about the issue.

    6. Network Connectivity: Ensure that there are no network issues affecting the connection between the systems. You can perform a ping test or check network configurations.

    7. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented.

    8. Consult SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer), SPRO (SAP Reference IMG), and SM21 (System Log).
    • Documentation: Review SAP documentation related to transport management and customizing settings for more detailed guidance.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the C+247 error and implement a suitable solution.

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