How To Fix C/092 - User status &1 could not be reset (order &2, activity &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: C/ -

• Message number: 092

• Message text: User status &1 could not be reset (order &2, activity &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C/092 - User status &1 could not be reset (order &2, activity &3) ?

  The SAP error message C/092 indicates that a user status cannot be reset for a specific order and activity. This error typically arises in the context of project management or order management within SAP, where user statuses are used to control the processing of orders or activities.
  Cause:
  
  User Status Configuration: The user status you are trying to reset may be configured in such a way that it cannot be reset under certain conditions. For example, it might be set to a status that is not allowed to be changed or reset.
  Dependencies: There may be dependencies or conditions that prevent the user status from being reset. For instance, if there are open transactions or related documents that are still active, the system may not allow the reset.
  Authorization Issues: The user may not have the necessary authorizations to reset the user status for the specified order or activity.
  System Settings: Certain system settings or configurations may restrict the ability to reset user statuses based on the status profile assigned to the order.
  
  Solution:
  
  Check User Status Configuration: Review the configuration of the user status in the status profile. Ensure that the status you are trying to reset is allowed to be reset.
  Check Dependencies: Investigate if there are any open transactions, documents, or dependencies that might be preventing the reset. Resolve any outstanding issues before attempting to reset the status again.
  Authorization Check: Ensure that the user attempting to reset the status has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on user status management and any restrictions that may apply.
  Use Transaction Codes: You can use transaction codes like IW32 (Change Order) or CJ20N (Project Builder) to check the status and make necessary adjustments.
  
  Related Information:
  
  User Status Profiles: User statuses are defined in status profiles, which can be customized based on business requirements. Understanding how these profiles work is crucial for managing user statuses effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to user status management that might be relevant to your version of SAP.
  Transaction Logs: Review transaction logs or system messages for additional context on why the reset failed. This can provide insights into any underlying issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.