How To Fix C/090 - Order &1: User status &2 could not be canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: C/ -

• Message number: 090

• Message text: Order &1: User status &2 could not be canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C/090 - Order &1: User status &2 could not be canceled ?

  The SAP error message C/090 "Order &1: User status &2 could not be canceled" typically occurs when there is an attempt to cancel a user status on an order that is not allowed due to certain conditions or restrictions. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Status Configuration: The user status you are trying to cancel may be configured in such a way that it cannot be canceled. This could be due to the status being set as "not cancelable" in the status profile.
  Order Status: The overall status of the order may not allow for the cancellation of the specific user status. For example, if the order is in a completed or closed state, certain user statuses may be locked.
  Dependencies: There may be dependencies or relationships with other statuses or processes that prevent the cancellation of the user status.
  Authorization Issues: The user attempting to cancel the status may not have the necessary authorizations to perform this action.
  
  Solution:
  
  
  Check User Status Configuration: Review the configuration of the user status in the status profile. Ensure that the status you are trying to cancel is indeed set to be cancelable.
  
  Transaction Code: OIU2 (for user status management)
  
  
  
  Review Order Status: Check the overall status of the order. If the order is in a status that does not allow changes, you may need to change the order status first before attempting to cancel the user status.
  
  Transaction Code: CO02 (to change order status)
  
  
  
  Check Dependencies: Investigate if there are any dependencies or other statuses that are preventing the cancellation. You may need to resolve these dependencies first.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to cancel the user status. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  Related Information:
  
  User Status Profiles: User statuses are defined in user status profiles, which determine the behavior of statuses in various scenarios.
  Order Management: Understanding the lifecycle of an order in SAP can help in troubleshooting issues related to order statuses.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user status management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.