How To Fix C/089 - Order &1: User status &2 could not be set

SAP Error Message - Details

• Message type: E = Error

• Message class: C/ -

• Message number: 089

• Message text: Order &1: User status &2 could not be set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C/089 - Order &1: User status &2 could not be set ?

  The SAP error message C/089 "Order &1: User status &2 could not be set" typically occurs when there is an issue with setting a user status on an order in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  User Status Configuration: The user status you are trying to set may not be configured correctly in the system. It could be inactive or not allowed for the specific order type.
  Authorization Issues: The user may not have the necessary authorizations to change the user status for the order.
  Order Status: The current status of the order may not allow for the change to the specified user status. For example, if the order is already completed or closed, certain statuses may not be applicable.
  Status Profile: The status profile assigned to the order may restrict the setting of certain user statuses based on the current state of the order.
  Custom Logic: There may be custom logic (user exits, BAdIs) that prevents the status change under certain conditions.
  
  Solutions:
  
  
  Check User Status Configuration:
  
  Go to the configuration settings for user statuses in the relevant module (e.g., PM, PS, etc.) and verify that the user status is correctly defined and active.
  Ensure that the user status is allowed for the specific order type you are working with.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to change the user status on the order.
  You can use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Examine Order Status:
  
  Check the current status of the order to see if it allows for the change to the desired user status. You can do this by viewing the order in the relevant transaction (e.g., CO02 for production orders).
  If the order is in a status that does not allow changes, you may need to change the order status first.
  
  
  
  Review Status Profile:
  
  Check the status profile assigned to the order to see if it restricts the setting of the user status you are trying to apply.
  You can find this in the order type configuration.
  
  
  
  Debug Custom Logic:
  
  If there are custom enhancements or logic in place, you may need to debug or review the code to identify any conditions that prevent the status change.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it helpful to use transaction codes like CO02 (Change Order), IW32 (Change PM Order), or CJ20N (Project Management) to view and manage orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to user status management in your specific version of SAP.
  Documentation: Refer to SAP Help documentation for detailed information on user status management and configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.