How To Fix C(006 - Inconsistent Customizing (R/3 - CRM) sales document type &

SAP Error Message - Details

• Message type: E = Error

• Message class: C( -

• Message number: 006

• Message text: Inconsistent Customizing (R/3 - CRM) sales document type &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C(006 - Inconsistent Customizing (R/3 - CRM) sales document type & ?

  The SAP error message C(006) "Inconsistent Customizing (R/3 - CRM) sales document type" typically indicates that there is a mismatch or inconsistency in the configuration settings related to sales document types between the SAP R/3 and CRM systems. This can occur when the sales document type is not properly defined or synchronized between the two systems, leading to issues when processing sales documents.
  Causes:
  
  Missing Configuration: The sales document type may not be configured in one of the systems (either R/3 or CRM).
  Inconsistent Settings: There may be differences in the settings for the sales document type between the two systems, such as number ranges, status profiles, or item categories.
  Transport Issues: If changes were made in one system and not transported correctly to the other, this could lead to inconsistencies.
  Custom Development: Custom enhancements or modifications may have introduced inconsistencies in the sales document type configuration.
  
  Solutions:
  
  
  Check Configuration: 
  
  Go to the customizing settings in both R/3 and CRM systems and verify that the sales document type is defined in both systems.
  Ensure that all relevant settings (number ranges, item categories, etc.) are consistent across both systems.
  
  
  
  Synchronize Settings:
  
  If discrepancies are found, update the configuration in the system where it is missing or incorrect.
  Make sure that the sales document type is properly mapped between R/3 and CRM.
  
  
  
  Transport Requests:
  
  If changes were made in one system, ensure that the transport requests are correctly created and imported into the other system.
  Check the transport logs for any errors or issues during the transport process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to sales document types and integration between R/3 and CRM for any specific guidance or known issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the sales document type functions correctly in both systems.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the SAP Reference IMG) to check and modify the customizing settings.
  Integration Settings: Review the integration settings between R/3 and CRM to ensure that they are correctly configured.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the C(006) error message.