How To Fix BV215 - Internal error: Multiple measurements are locked

SAP Error Message - Details

• Message type: E = Error

• Message class: BV - Customer Measurement

• Message number: 215

• Message text: Internal error: Multiple measurements are locked

What causes this issue?

Internal error: The TUSTAT table stores the status of all transfers of
measurement data. Only one transfer is allowed to have the status
"Locked" (= 'L') at any given time and there is currently only one
table entry with this status. However, an error occurred reading this
entry from an internal table.

System Response

Transfer of measurement data will most likely terminate. To determine
what happened, see transaction SDCC.

How to fix this error?

Notify SAP of this error as it most likely caused by a programming
error.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BV215 - Internal error: Multiple measurements are locked ?

  The SAP error message BV215, which states "Internal error: Multiple measurements are locked," typically occurs in the context of the SAP system when there are issues related to the locking of measurement documents or records in the system. This can happen in various modules, particularly in the context of SAP IS-U (Industry Solution for Utilities) or other modules that deal with measurement documents.
  Cause:
  
  Concurrent Access: The error often arises when multiple users or processes are trying to access or modify the same measurement document simultaneously, leading to a conflict.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a measurement document is locked by one transaction and another transaction tries to access it, this error may occur.
  Database Issues: Sometimes, underlying database issues or inconsistencies can lead to this error.
  Configuration Issues: Incorrect configuration in the measurement document processing can also lead to locking issues.
  
  Solution:
  
  Check Locks: Use transaction code SM12 to check for existing locks on the measurement documents. You can identify the user or process that is holding the lock and take appropriate action.
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Clear Locks: If you identify unnecessary locks that are not being released, you may need to clear them manually (ensure you have the necessary authorizations and that it is safe to do so).
  Review Configuration: Check the configuration settings related to measurement documents to ensure they are set up correctly.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SLG1 (to view application logs), and SE11 (to check database tables).
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify measurement documents.
  System Performance: Monitor system performance and user activity to identify any patterns that may lead to locking issues.
  
  By following these steps, you should be able to diagnose and resolve the BV215 error in your SAP system.