How To Fix BV055 - Internal error: could not create the SDCCN session

SAP Error Message - Details

• Message type: E = Error

• Message class: BV - Customer Measurement

• Message number: 055

• Message text: Internal error: could not create the SDCCN session

What causes this issue?

Internal error: To transfer data to SAP, a session needs to be created
in the Service Data Control Center (SDCCN). An error occurred when doing
so. The error number is &SPACE& &V1&.
The error numbers have the following meanings:
1 = Could not create a job
2 = Data error
3 = The service type is unknown
4 = Failed to add the session
5 = Invalid destination
6 = Internal error
7 = This session already exists
8 = Invalid service type
9 = Other error

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The session has the session number &SPACE&&V2& /000.

System Response

The transfer is terminated.

Procedure for System Administrators

Investigate the cause of the error. The Service Data Control Center
(transaction SDCCN) may provide useful information.
If you are not authorized to use SDCCN, inform a user with the required
authorization about the error (probably a system administrator).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BV055 - Internal error: could not create the SDCCN session ?

  The SAP error message BV055: Internal error: could not create the SDCCN session typically occurs in the context of the SAP Data Collection and Communication (SDCC) framework, which is used for data collection and communication between SAP systems and SAP Solution Manager.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: Problems with network connectivity between the SAP system and the SAP Solution Manager.
  Configuration Issues: Incorrect configuration settings in the SAP system or in the Solution Manager.
  Authorization Problems: Insufficient authorizations for the user or system trying to create the SDCCN session.
  System Load: High system load or performance issues that prevent the session from being created.
  Technical Issues: Bugs or inconsistencies in the SAP system or the Solution Manager.
  
  Solution:
  To resolve the BV055 error, you can try the following steps:
  
  
  Check Network Connectivity:
  
  Ensure that there is proper network connectivity between the SAP system and the SAP Solution Manager.
  Use tools like ping or traceroute to verify connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in both the SAP system and the Solution Manager.
  Ensure that the RFC connections are correctly set up and functioning.
  
  
  
  Check Authorizations:
  
  Verify that the user or system has the necessary authorizations to create an SDCCN session.
  Review the roles and profiles assigned to the user.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider scheduling the SDCCN session creation during off-peak hours.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the SDCC logs (transaction SDCC) for any additional error messages or warnings that could provide more context.
  
  
  
  Update SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, applying a patch or update can resolve underlying issues.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the entire SAP system, as this can sometimes clear temporary issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SDCC: Data Collection and Communication
  SM21: System Log
  SM37: Job Monitoring (to check for any related background jobs)
  
  
  
  SAP Notes: Always check the SAP Support Portal for the latest notes related to SDCCN and error BV055.
  
  
  Documentation: Review the official SAP documentation for SDCC and related components for best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to diagnose and resolve the BV055 error in your SAP environment.