How To Fix BUR004 - * 500: Messages for Dialog

SAP Error Message - Details

• Message type: E = Error

• Message class: BUR - Business Partner Relationships

• Message number: 004

• Message text: * 500: Messages for Dialog

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUR004 - * 500: Messages for Dialog ?

  The SAP error message BUR004 with the description "500: Messages for Dialog" typically indicates an issue related to the dialog processing in the SAP system. This error can occur in various contexts, often related to background processing or when the system is unable to handle dialog requests properly.
  Possible Causes:
  
  System Load: High system load or resource contention can lead to dialog processing issues.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to dialog errors.
  Network Issues: Problems with network connectivity can cause communication failures between the SAP GUI and the application server.
  User Session Limits: Exceeding the maximum number of user sessions allowed can lead to this error.
  Transport Issues: If there are issues with transport requests or if the system is in a state of inconsistency due to recent changes, this error may occur.
  
  Solutions:
  
  Check System Load: Monitor the system performance and check for any bottlenecks. You can use transaction codes like ST03N (Workload Analysis) or SM66 (Global Work Process Overview) to analyze system load.
  Review Configuration: Ensure that the SAP system is configured correctly, especially in terms of dialog instances and user settings.
  Network Troubleshooting: Verify network connectivity and ensure that there are no issues with firewalls or network configurations that could affect communication.
  Session Management: Check the number of active user sessions and ensure that you are within the limits set in the system configuration. You can use transaction code AL08 to monitor active user sessions.
  Check Transport Requests: If the error occurred after a recent transport, check the transport logs for any errors or inconsistencies.
  Restart Services: In some cases, restarting the affected services or the entire SAP system may resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. You can search the SAP Support Portal for relevant notes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.