How To Fix BUPA_HIERARCHY025 - You cannot create hierarchy trees of this category

SAP Error Message - Details

• Message type: E = Error

• Message class: BUPA_HIERARCHY - BP Group Hierarchy

• Message number: 025

• Message text: You cannot create hierarchy trees of this category

What causes this issue?

If the delta download for the ERP customer hierarchy is active, you
cannot create a hierarchy tree of the category "Pricing" in CRM.
For this reason, you should establish that pricing based on the customer
hierarchy and BP group hierarchy gives the same results in the ERP
System and in CRM.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BUPA_HIERARCHY025 - You cannot create hierarchy trees of this category ?

  The SAP error message BUPA_HIERARCHY025 indicates that you cannot create hierarchy trees of a specific category in the Business Partner (BP) module. This error typically arises when there is an attempt to create or modify a hierarchy that is not allowed due to configuration settings or restrictions in the system.
  Cause:
  
  Hierarchy Category Restrictions: The hierarchy category you are trying to use may not be configured to allow the creation of hierarchy trees. This can happen if the category is set to be non-hierarchical or if it is restricted in the system settings.
  Configuration Issues: The system configuration for Business Partner hierarchies may not be set up correctly, leading to restrictions on certain categories.
  Authorization Issues: The user may not have the necessary authorizations to create or modify hierarchy trees for the specified category.
  
  Solution:
  
  
  Check Hierarchy Category Configuration:
  
  Go to the configuration settings for Business Partner hierarchies in the SAP system.
  Verify that the hierarchy category you are trying to use is set up to allow the creation of hierarchy trees. This can typically be found in the customizing settings under SPRO -> Cross-Application Components -> Business Partner -> Business Partner Hierarchy -> Define Hierarchy Categories.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to create the hierarchy has the necessary authorizations. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to Business Partner hierarchies to understand the specific requirements and limitations of the hierarchy categories.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Business Partner management, such as BP for managing business partners and BP_HIER for hierarchy management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.