How To Fix BUP_RELATIONS021 - Internal unlock: Some partial locks could not be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: BUP_RELATIONS - BPR: Message Class for Relationship Segments

• Message number: 021

• Message text: Internal unlock: Some partial locks could not be removed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BUP_RELATIONS021 - Internal unlock: Some partial locks could not be removed ?

  The SAP error message BUP_RELATIONS021 indicates that there was an issue with unlocking certain objects or records in the Business Partner (BP) module. This error typically arises when there are partial locks on business partner data that could not be removed, which can happen due to various reasons such as system inconsistencies, ongoing transactions, or other processes that are still holding locks on the data.
  Causes:
  
  Ongoing Transactions: If there are other transactions or processes that are currently using the business partner data, they may hold locks that prevent the system from unlocking the data.
  System Inconsistencies: There may be inconsistencies in the database or application layer that prevent the removal of locks.
  Long-running Processes: Background jobs or long-running processes that interact with business partner data can lead to locks that are not released in a timely manner.
  User Sessions: If a user session is still active and has not been properly closed, it may hold locks on the data.
  
  Solutions:
  
  Check Active Sessions: Use transaction code SM12 to check for active locks. You can identify the user or process that is holding the lock and take appropriate action, such as terminating the session if necessary.
  Review Background Jobs: Check for any background jobs that may be running and holding locks on the business partner data. You can use transaction code SM37 to monitor background jobs.
  System Restart: In some cases, a system restart may help clear any lingering locks, but this should be done with caution and typically as a last resort.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any inconsistencies that may be causing the locking issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM37 (for job monitoring), and SE11 (for data dictionary) to help diagnose and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Business Partner management and locking mechanisms to better understand how locks are managed within the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.