How To Fix BU004 - Internal error when starting industry jobs

SAP Error Message - Details

• Message type: E = Error

• Message class: BU - Industry-specific short text replacement

• Message number: 004

• Message text: Internal error when starting industry jobs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BU004 - Internal error when starting industry jobs ?

  The SAP error message BU004, which indicates an "Internal error when starting industry jobs," typically arises in the context of the SAP system when there are issues related to job scheduling or execution, particularly in industry-specific solutions. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the job scheduling or in the specific industry solution can lead to this error.
  Authorization Problems: The user attempting to start the job may not have the necessary authorizations to execute the job.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can prevent jobs from starting.
  Data Consistency Issues: Inconsistent or corrupted data in the database can lead to internal errors when the system tries to process jobs.
  Software Bugs: There may be bugs in the specific version of the SAP software being used, particularly if it is an industry-specific module.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the job and ensure that all parameters are correctly set. This includes checking the job definition and any related settings in the industry solution.
  Review Authorizations: Ensure that the user has the necessary authorizations to start the job. This can be checked in transaction SU53 or by consulting with your security team.
  Monitor System Resources: Use transaction ST02 (Tune Summary) or ST06 (Operating System Monitor) to check for memory or CPU bottlenecks. If resources are low, consider optimizing the system or scheduling jobs during off-peak hours.
  Data Consistency Check: Run consistency checks on the relevant data. This may involve using transaction codes like SE11 (Data Dictionary) or SE14 (Database Utility) to check for inconsistencies.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues with the specific version of the software you are using. Applying patches or updates may resolve the issue.
  Debugging: If you have access to development tools, you may want to debug the job execution process to identify the exact point of failure.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for the specific industry solution you are using, as it may contain troubleshooting steps or best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the BU004 error in your SAP system.