How To Fix BTP_SMI102 - Internal error while calling function module '&1' inform support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BTP_SMI - BTP Solution Manager Main Interface

  • Message number: 102

  • Message text: Internal error while calling function module '&1' inform support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BTP_SMI102 - Internal error while calling function module '&1' inform support ?

    The SAP error message BTP_SMI102 indicates an internal error that occurred while calling a function module. This type of error can arise from various underlying issues, including but not limited to:

    Possible Causes:

    1. Function Module Issues: The function module being called may have bugs or may not be properly configured.
    2. Data Issues: There may be issues with the data being passed to the function module, such as incorrect formats or missing required fields.
    3. Authorization Problems: The user executing the function may not have the necessary authorizations to call the function module.
    4. System Configuration: There may be configuration issues in the SAP system that affect the execution of the function module.
    5. Transport Issues: If the function module was recently transported from another system, there may be inconsistencies or missing dependencies.

    Suggested Solutions:

    1. Check Function Module: Review the function module in question to ensure it is functioning correctly. You can do this by testing it in transaction SE37.
    2. Review Input Data: Validate the data being passed to the function module. Ensure that all required fields are populated and that the data types are correct.
    3. Check Authorizations: Verify that the user has the necessary authorizations to execute the function module. You can check this in transaction SU53 after the error occurs.
    4. Analyze Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. Debugging: If you have access, you can debug the function module to identify where the error occurs. This can provide insights into what might be going wrong.
    6. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support with the error details, including the function module name and any relevant logs.

    Related Information:

    • Transaction Codes: SE37 (Function Builder), SLG1 (Application Log), SU53 (Authorization Check).
    • SAP Notes: Always check for SAP Notes related to the specific function module or error message for known issues and fixes.
    • Documentation: Review the documentation for the function module to understand its expected behavior and requirements.

    By following these steps, you should be able to diagnose and potentially resolve the BTP_SMI102 error. If the problem continues, involving SAP support may be necessary for a deeper investigation.

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