How To Fix BTP_PWD020 - Button combination not correctly customized for confirmation pop-up

SAP Error Message - Details

• Message type: E = Error

• Message class: BTP_PWD -

• Message number: 020

• Message text: Button combination not correctly customized for confirmation pop-up

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BTP_PWD020 - Button combination not correctly customized for confirmation pop-up ?

  The SAP error message BTP_PWD020 indicates that there is an issue with the button combination in the confirmation pop-up dialog. This typically occurs in the context of SAP Business Technology Platform (BTP) applications, where user interface elements need to be properly configured to ensure that they function as intended.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Incorrect Configuration: The button combinations for the confirmation pop-up have not been set up correctly in the application configuration.
  Missing Customization: The necessary customization for the confirmation dialog has not been implemented or is incomplete.
  Version Mismatch: There may be a mismatch between the application version and the configuration settings, leading to inconsistencies in the UI behavior.
  Development Errors: If the application was developed or modified, there may be coding errors that affect how the buttons are rendered or function.
  
  Solution:
  To resolve the BTP_PWD020 error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the confirmation pop-up in the application. Ensure that the button combinations are correctly defined.
  If you are using a specific framework (like Fiori), check the relevant configuration files (e.g., manifest.json) for any discrepancies.
  
  
  
  Implement Customization:
  
  If customization is required, ensure that you have implemented the necessary changes in the application code or configuration.
  Use the SAP Fiori Elements or UI5 framework guidelines to set up the confirmation dialog correctly.
  
  
  
  Test with Different User Roles:
  
  Sometimes, the issue may be related to user roles and permissions. Test the application with different user roles to see if the problem persists.
  
  
  
  Check for Updates:
  
  Ensure that your SAP BTP environment and applications are up to date. Sometimes, updates can resolve underlying issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, use debugging tools to trace the execution flow when the confirmation pop-up is triggered. This can help identify where the configuration is failing.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on configuring confirmation dialogs and button combinations. This can provide insights into best practices and common pitfalls.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Notes: Check for any SAP Notes related to BTP_PWD020 that may provide specific fixes or workarounds.
  Training and Documentation: Familiarize yourself with SAP BTP and UI5 development best practices through available training resources and documentation.
  
  By following these steps, you should be able to diagnose and resolve the BTP_PWD020 error effectively.