How To Fix BTP_PCI012 - 'Remote Logon' test for RFC destination &1 failed in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BTP_PCI - BTP Messages for PCL Interface

• Message number: 012

• Message text: 'Remote Logon' test for RFC destination &1 failed in &2

What causes this issue?

The remote logon test of RFC destination &V1& in &V2& failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the settings of the RFC destination. Enter &V2& and start
transaction SM59. There, open the maintenance screen of RFC destination
&V1& and use button 'Remote Logon' to get more information about the
problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BTP_PCI012 - 'Remote Logon' test for RFC destination &1 failed in &2 ?

  The SAP error message BTP_PCI012 indicates that a "Remote Logon" test for an RFC (Remote Function Call) destination has failed. This error typically arises when there are issues with the configuration or connectivity of the RFC destination in the SAP system.
  Causes:
  
  Incorrect RFC Destination Configuration: The RFC destination may not be configured correctly, including incorrect parameters such as the target system, user credentials, or connection type.
  Network Issues: There may be network connectivity problems between the SAP system and the target system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to log on to the target system.
  Target System Down: The target system may be down or not reachable.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the target system.
  SAP Gateway Issues: Problems with the SAP Gateway configuration or service may also lead to this error.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that is causing the issue.
  Verify the connection parameters, including the target host, system number, client, user, and password.
  
  
  
  Test Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to check if the connection can be established successfully.
  
  
  
  Check User Credentials:
  
  Ensure that the user credentials used for the RFC connection are correct and that the user has the necessary authorizations in the target system.
  
  
  
  Network Connectivity:
  
  Check if the target system is reachable from the SAP system. You can use tools like ping or telnet to test connectivity to the target host and port.
  
  
  
  Check Target System Status:
  
  Ensure that the target SAP system is up and running. You can check the system status or logs for any issues.
  
  
  
  Firewall and Security Settings:
  
  Verify that there are no firewall rules or security settings that are blocking the connection between the two systems.
  
  
  
  SAP Gateway Configuration:
  
  Check the SAP Gateway settings and ensure that the necessary services are running.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: Manage RFC Destinations
  SMGW: Monitor SAP Gateway
  SU01: User Maintenance (to check user authorizations)
  
  
  
  Logs and Traces:
  
  Check the system logs (SM21) and developer traces (ST22) for any additional error messages that may provide more context.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC connections.
  
  
  By following these steps, you should be able to diagnose and resolve the BTP_PCI012 error related to the RFC destination.