How To Fix BTP_DL099 - No help portal path specified

SAP Error Message - Details

• Message type: E = Error

• Message class: BTP_DL -

• Message number: 099

• Message text: No help portal path specified

What causes this issue?

For docu objects of type 'Application Help' it is required to specify an
SAP Help Portal path.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the docu object in the content management and set the SAP Help
Portal path.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BTP_DL099 - No help portal path specified ?

  The SAP error message BTP_DL099: No help portal path specified typically occurs in the context of SAP Business Technology Platform (BTP) or related SAP applications when the system is unable to find the specified help portal or documentation path. This can happen for various reasons, including configuration issues or missing settings.
  Cause:
  
  Missing Configuration: The help portal path may not be configured in the system settings.
  Incorrect URL: The URL specified for the help portal may be incorrect or outdated.
  Authorization Issues: The user may not have the necessary permissions to access the help portal.
  System Updates: Recent updates or changes in the system might have affected the configuration.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in your SAP system.
  Ensure that the help portal path is correctly specified. This can usually be found in the system settings or administration area.
  
  
  
  Update URL:
  
  Verify the URL for the help portal. If it has changed, update it to the correct path.
  You can usually find the correct URL in the SAP documentation or by consulting with your SAP administrator.
  
  
  
  User Permissions:
  
  Check if the user encountering the error has the necessary permissions to access the help portal.
  If not, adjust the user roles and permissions accordingly.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on configuring the help portal path.
  Look for any notes or updates related to the specific version of the SAP system you are using.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific insights based on your system configuration.
  
  
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Documentation: Review the official SAP Help Portal for detailed documentation on configuring help portal paths and troubleshooting related issues.
  
  By following these steps, you should be able to resolve the BTP_DL099 error and ensure that the help portal is accessible as intended.