How To Fix BTCH028 - Cannot reset job (&) due to its status (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: BTCH - Messages for Background Processing, New API

• Message number: 028

• Message text: Cannot reset job (&) due to its status (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BTCH028 - Cannot reset job (&) due to its status (&) ?

  The SAP error message BTCH028 indicates that a batch job cannot be reset due to its current status. This error typically occurs when you attempt to reset a job that is not in a state that allows for resetting, such as when the job is already completed, canceled, or in a status that does not permit a reset.
  Causes:
  
  Job Status: The job may be in a status such as "Finished," "Canceled," or "Released," which does not allow for a reset.
  Job Execution: The job may have already been executed and completed, making it impossible to reset.
  Authorization Issues: The user may not have the necessary authorizations to reset the job.
  Job Scheduling: The job may be scheduled for a future time or is currently running, preventing a reset.
  
  Solutions:
  
  Check Job Status: Review the status of the job in transaction SM37 (Job Monitoring). If the job is finished or canceled, you may need to delete it instead of resetting it.
  Delete the Job: If the job cannot be reset, consider deleting it and recreating it if necessary.
  Review Authorizations: Ensure that you have the necessary authorizations to reset jobs. You may need to contact your SAP security administrator for assistance.
  Job Management: If the job is still running, wait for it to complete before attempting to reset it.
  Recreate the Job: If the job is no longer needed or cannot be reset, you may need to create a new job with the desired parameters.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring - to check the status of batch jobs.
  SM36: Define Background Job - to create or schedule new jobs.
  SM21: System Log - to check for any system-related issues that may affect job processing.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to job management and error messages.
  
  
  Documentation: Refer to SAP Help documentation for more details on batch job management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.