How To Fix BT832 - Internal error found ==> see syslog


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BT - Background processing messages

  • Message number: 832

  • Message text: Internal error found ==> see syslog

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BT832 - Internal error found ==> see syslog ?

    The SAP error message BT832, which indicates "Internal error found ==> see syslog," typically points to an issue within the SAP system that requires further investigation. This error can arise from various underlying causes, and the syslog is a critical resource for diagnosing the specific issue.

    Possible Causes:

    1. System Configuration Issues: Misconfigurations in the SAP system settings can lead to internal errors.
    2. Database Issues: Problems with the database, such as corruption or connectivity issues, can trigger this error.
    3. Transport Errors: Issues during the transport of changes or updates can result in inconsistencies.
    4. Program Errors: Bugs or errors in custom ABAP programs or standard SAP programs can lead to internal errors.
    5. Memory Issues: Insufficient memory allocation or memory leaks can cause the system to behave unexpectedly.
    6. Kernel Issues: Problems with the SAP kernel or outdated kernel versions can lead to internal errors.

    Solutions:

    1. Check the Syslog: The first step is to check the system log (transaction SM21) for detailed error messages and stack traces that can provide insights into the root cause.
    2. Analyze Dump: Use transaction ST22 to check for short dumps that may have occurred around the same time as the error. This can provide more context on what went wrong.
    3. Review Configuration: Verify the configuration settings in the affected areas of the system to ensure they are correct.
    4. Database Check: Run database consistency checks and ensure that the database is functioning correctly.
    5. Update Kernel: If the kernel version is outdated, consider updating it to the latest version.
    6. Check for Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
    7. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes:
      • SM21: System Log
      • ST22: Dump Analysis
      • SM37: Job Monitoring (to check if any background jobs failed)
    • SAP Notes: Always check for relevant SAP Notes that may provide fixes or workarounds for known issues.
    • Documentation: Review SAP documentation for best practices in system configuration and maintenance.

    Conclusion:

    The BT832 error is a generic internal error that requires a thorough investigation of the system logs and dumps to identify the specific cause. By following the outlined steps, you can diagnose and potentially resolve the issue. If necessary, do not hesitate to escalate the matter to SAP Support for further assistance.

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