How To Fix BT713 - Zombie cleanup on server &: Status set to "canceled"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BT - Background processing messages

  • Message number: 713

  • Message text: Zombie cleanup on server &: Status set to "canceled"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BT713 - Zombie cleanup on server &: Status set to "canceled" ?

    As an AI language model, I don't have access to the specific details of your SAP system. However, I can provide you with some general information about the error message BT713 - Zombie cleanup on server &: Status set to "canceled".

    Cause: This error message usually occurs when a background job or a work process is terminated abnormally or is stuck in a loop. The system identifies such processes as "zombies" and tries to clean them up. However, if the cleanup process fails, the system cancels the job or process and generates this error message.

    Solution: To resolve this issue, you can try the following steps:

    1. Check the system logs to identify the root cause of the problem.
    2. Restart the affected work process or background job.
    3. If the issue persists, you may need to analyze the code or configuration settings that caused the problem.

    Related Information: The error message BT713 is related to SAP Basis and can occur in various scenarios. It is important to identify the root cause of the problem and take appropriate actions to prevent it from recurring. You can also seek help from SAP support or consulting services if you are unable to resolve the issue on your own.

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