How To Fix BT620 - Unable to start external program (see system log)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BT - Background processing messages

  • Message number: 620

  • Message text: Unable to start external program (see system log)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message BT620 - Unable to start external program (see system log) ?
    The SAP error message BT620, which states "Unable to start external program (see system log)," typically indicates that the SAP system is having trouble executing an external program or command. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
    Possible Causes:
    
    Incorrect Path or Filename: The external program may not be located in the specified path, or the filename may be incorrect.
    Permissions Issues: The user under which the SAP system is running may not have the necessary permissions to execute the external program.
    Environment Variables: Required environment variables may not be set correctly, preventing the program from starting.
    Missing Dependencies: The external program may depend on other libraries or executables that are not available on the system.
    System Resource Limitations: The system may be running low on resources (e.g., memory, CPU), preventing the execution of new processes.
    
    Configuration Issues: The configuration settings in SAP for executing external

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