How To Fix BT368 - Print parameters could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 368

• Message text: Print parameters could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT368 - Print parameters could not be read ?

  The SAP error message BT368, which states "Print parameters could not be read," typically occurs when there is an issue with the configuration or access to the print parameters in the SAP system. This can happen in various scenarios, such as when trying to print documents or reports.
  Causes:
  
  Missing or Incorrect Printer Configuration: The printer may not be properly configured in the SAP system, or the printer settings may be incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the print parameters.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  SAP Spool Configuration: Issues with the spool configuration or the spool server can lead to this error.
  User Profile Issues: The user profile may not have the correct print parameters set up.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify that the printer is correctly configured.
  Ensure that the printer is active and that the device type is correctly set.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to access the print parameters. This can be done by reviewing the user's roles and authorizations in transaction code SU01 (User Maintenance).
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is reachable from the SAP system. You can do this by trying to print a test page from the operating system or using transaction SP01 to check the spool requests.
  
  
  
  Review Spool Configuration:
  
  Check the spool server settings in transaction SPAD. Ensure that the spool server is running and configured correctly.
  
  
  
  Set User Print Parameters:
  
  In transaction SU01, go to the "Defaults" tab and check if the print parameters are set correctly for the user. You can also set default print parameters here.
  
  
  
  Check for System Messages:
  
  Look for any system messages or logs that might provide additional context about the error. You can check transaction SM21 (System Log) for any relevant entries.
  
  
  
  Contact Basis Team:
  
  If the issue persists, it may be necessary to involve the SAP Basis team to investigate further, especially if it relates to system configuration or network issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Overview
  SM21: System Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on printer configuration and spool management.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the BT368 error message in SAP.