How To Fix BT362 - No EPP entry found for job &1 with number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 362

• Message text: No EPP entry found for job &1 with number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT362 - No EPP entry found for job &1 with number &2 ?

  The SAP error message BT362 "No EPP entry found for job &1 with number &2" typically occurs in the context of background job processing in SAP. This error indicates that the system is unable to find an entry in the Event Processing Protocol (EPP) for a specific background job.
  Cause:
  
  Job Not Scheduled: The job may not have been scheduled correctly or may have been deleted.
  Job Execution Issues: The job may have failed during execution, leading to a lack of EPP entries.
  Database Issues: There could be issues with the database where the EPP entries are stored, such as corruption or inconsistency.
  Authorization Issues: The user may not have the necessary authorizations to view the job or its EPP entries.
  System Configuration: There may be configuration issues in the background processing settings.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Ensure that the job is scheduled and has not been deleted or failed.
  Re-schedule the Job: If the job is not found, you may need to re-schedule it. Ensure that all parameters are correctly set.
  Review Job Logs: Check the job logs for any errors or warnings that might indicate why the EPP entry is missing.
  Database Consistency Check: If you suspect database issues, perform a consistency check on the relevant tables. You may need to consult with your database administrator.
  Authorization Check: Ensure that the user has the necessary authorizations to access the job and its details.
  System Configuration Review: Review the background processing configuration in the system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors.
  SLG1: To view application logs that might provide more context.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on background processing and EPP for more detailed information on how these components interact.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.