How To Fix BT342 - Rescheduling of job &1 failed due to database problems


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BT - Background processing messages

  • Message number: 342

  • Message text: Rescheduling of job &1 failed due to database problems

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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  • What is the cause and solution for SAP error message BT342 - Rescheduling of job &1 failed due to database problems ?

    The SAP error message BT342 indicates that the rescheduling of a job has failed due to database problems. This error can occur in various scenarios, typically related to background job processing in SAP. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Database Connectivity Issues: There may be problems with the connection between the SAP application server and the database server.
    2. Database Locking: The database might be locked due to long-running transactions or other jobs that are holding locks on the required resources.
    3. Database Performance Issues: High load on the database or performance bottlenecks can lead to timeouts or failures in job rescheduling.
    4. Insufficient Resources: Lack of memory, CPU, or disk space on the database server can cause job scheduling to fail.
    5. Corrupted Job Data: The job data in the database might be corrupted, leading to issues when trying to reschedule.
    6. Configuration Issues: Incorrect configuration settings in the SAP system or database can also lead to this error.

    Solutions:

    1. Check Database Connectivity: Ensure that the SAP application server can connect to the database. You can test the connection using transaction codes like DBACOCKPIT or SM51.
    2. Monitor Database Locks: Use transaction codes like SM12 to check for any locks that might be preventing the job from being rescheduled. If necessary, release the locks.
    3. Review Database Performance: Analyze the performance of the database using tools like DBACOCKPIT or ST04. Look for any long-running queries or high resource usage.
    4. Check System Resources: Ensure that the database server has sufficient resources (CPU, memory, disk space). If resources are low, consider optimizing the database or upgrading the hardware.
    5. Review Job Logs: Check the job logs for any additional error messages or warnings that might provide more context about the failure.
    6. Recreate the Job: If the job data is corrupted, consider deleting and recreating the job.
    7. Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. You can search for notes in the SAP Support Portal.
    8. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), SM21 (System Log), and DBACOCKPIT (Database Administration).
    • SAP Notes: Regularly check for updates and patches from SAP that might address known issues related to job scheduling and database connectivity.
    • System Monitoring: Implement regular monitoring of both the SAP application and database servers to proactively identify and resolve issues before they impact job scheduling.

    By following these steps, you should be able to diagnose and resolve the BT342 error effectively.

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