How To Fix BT268 - Release/reset for job & failed. See the system log

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 268

• Message text: Release/reset for job & failed. See the system log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT268 - Release/reset for job & failed. See the system log ?

  The SAP error message BT268, which indicates "Release/reset for job & failed. See the system log," typically occurs in the context of background job processing in SAP. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Job Scheduling Issues: The job may not have been scheduled correctly or may have encountered issues during its execution.
  Resource Constraints: Insufficient system resources (like memory or CPU) can lead to job failures.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the job.
  System Configuration: Incorrect configuration settings in the job definition or in the system can lead to failures.
  Database Issues: Problems with the database, such as locks or connectivity issues, can prevent the job from executing successfully.
  Code Errors: If the job is executing a custom program or report, there may be errors in the code that cause it to fail.
  
  Solutions:
  
  Check the System Log: The first step is to check the system log (transaction SM21) for any related error messages that can provide more context about the failure.
  Review Job Logs: Use transaction SM37 to review the job logs for the specific job that failed. Look for any error messages or warnings that can indicate what went wrong.
  Check Job Configuration: Ensure that the job is configured correctly, including the variant, user, and execution time.
  Resource Monitoring: Monitor system resources to ensure that there are enough resources available for job execution. You can use transaction ST02 (buffer management) and ST06 (OS monitoring) for this purpose.
  Authorization Check: Verify that the user executing the job has the necessary authorizations. You can check this using transaction SU53 after the job fails.
  Database Health: Check the health of the database and ensure that there are no locks or connectivity issues. You can use transaction DB02 for database monitoring.
  Debugging: If the job is executing custom code, consider debugging the program to identify any potential issues in the code.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM21: System Log
  SM37: Job Monitoring
  ST22: Dump Analysis
  SU53: Authorization Check
  ST02: Buffer Management
  ST06: Operating System Monitoring
  DB02: Database Monitoring
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to job failures.
  
  
  Documentation: Review SAP documentation for background job processing to understand best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the BT268 error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.