How To Fix BT189 - The job list is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 189

• Message text: The job list is empty

What causes this issue?

No background jobs were selected using the search criteria that you
entered.

System Response

No jobs have been selected for display or processing.

How to fix this error?

Check your search criteria and try the job selection again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT189 - The job list is empty ?

  The SAP error message BT189, which states "The job list is empty," typically occurs in the context of background job processing in SAP. This message indicates that there are no background jobs available for the user or the specified criteria in the job list.
  Causes:
  
  No Scheduled Jobs: There may simply be no background jobs scheduled for the user or the job selection criteria you are using.
  Job Deletion: Background jobs may have been deleted or completed, leading to an empty job list.
  Authorization Issues: The user may not have the necessary authorizations to view the jobs, resulting in an empty list.
  Selection Criteria: The selection criteria used to filter the job list may be too restrictive, leading to no jobs being displayed.
  System Issues: There could be temporary system issues or inconsistencies in the job scheduling system.
  
  Solutions:
  
  Check Scheduled Jobs: Verify if there are any scheduled jobs by checking the job scheduling transaction (e.g., SM37 for job monitoring).
  Adjust Selection Criteria: Modify the selection criteria to broaden the search (e.g., change the date range, user, or job status).
  Review Authorizations: Ensure that the user has the necessary authorizations to view background jobs. This may involve checking roles and permissions in the user profile.
  Check Job Status: Look for jobs that may have been completed or canceled. You can do this by checking the job status in the job monitoring transaction.
  Consult System Logs: If you suspect a system issue, check the system logs (transaction SM21) for any errors or warnings related to job scheduling.
  Contact Basis Team: If the issue persists, it may be necessary to contact the SAP Basis team for further investigation into system performance or configuration issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Monitor background jobs.
  SM36: Schedule background jobs.
  SM21: View system logs.
  
  
  Documentation: Refer to SAP Help documentation for more details on background job processing and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to background job processing.
  
  By following these steps, you should be able to identify the cause of the BT189 error and take appropriate action to resolve it.