How To Fix BT065 - Failed to read user print parameters ('GET_PRINT_PARAMETERS')

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 065

• Message text: Failed to read user print parameters ('GET_PRINT_PARAMETERS')

What causes this issue?

The function module GET_PRINT_PARAMETERS was unable to read the printer
specifications from your user master record. This message can indicate
that a system problem such as a database error or network problem has
occurred.

System Response

Function terminated.

How to fix this error?

To analyze this problem, start by checking the <DS:TRAN.SM21>system
log</>. You can also use the <DS:TRAN.SRZL>computing center management
system</> to check for problems in the SAP System environment and in
the database system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT065 - Failed to read user print parameters ('GET_PRINT_PARAMETERS') ?

  The SAP error message BT065, which states "Failed to read user print parameters ('GET_PRINT_PARAMETERS')", typically occurs when there is an issue with retrieving the print parameters for a user in the SAP system. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  User Profile Issues: The user profile may not be set up correctly, or the user may not have the necessary authorizations to access print parameters.
  Missing or Incorrect Print Parameters: The print parameters for the user may be missing or incorrectly configured in the system.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP spool system or database inconsistencies.
  Authorization Issues: The user may lack the necessary authorizations to access the print parameters.
  System Configuration: There may be issues with the configuration of the output devices or the print settings in the SAP system.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction SU01 and check the user profile for the affected user. Ensure that the user has the correct settings and authorizations.
  
  
  
  Review Print Parameters:
  
  Use transaction SPAD to check the print parameters for the user. Ensure that the parameters are correctly set up and that the user has access to the required output devices.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access print parameters. You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Test Output Device:
  
  In transaction SPAD, check the configuration of the output devices. Ensure that the devices are correctly configured and operational.
  
  
  
  Check Spool Requests:
  
  Use transaction SP01 to check for any spool requests that may have failed. This can provide insight into whether there are broader issues with the spool system.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide additional context for the issue.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SM21: System Log
  SU53: Authorization Check
  
  
  
  Documentation: Review SAP documentation related to user management and print parameter configuration for more detailed guidance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the BT065 error message in SAP.