How To Fix BT062 - Event & locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 062

• Message text: Event & locked by user &

What causes this issue?

The SAP system was unable to lock an event definition for your use
because another user is already working with the definition.

System Response

Access to definition denied.

How to fix this error?

Try to edit the event definition again later.
You can also find out which user is editing the event definition with
<DS:TRAN.SM12>the lock management system</> or with <DS:TRAN.SM04>the
user management system</> (look for transaction SM62).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT062 - Event & locked by user & ?

  The SAP error message BT062 typically indicates that a business transaction (event) is locked by a user. This can occur in various SAP modules, particularly in the context of business workflows or transaction processing, where multiple users may attempt to access or modify the same data simultaneously.
  Cause:
  
  User Locking: A user has locked the event or transaction, preventing other users from accessing or modifying it.
  Incomplete Processing: A previous transaction may not have been completed properly, leaving the event in a locked state.
  System Errors: Technical issues or system errors may lead to a lock being held on the event.
  Long-running Transactions: If a transaction takes too long to process, it may inadvertently lock the event for other users.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks held by users. You can filter by the user ID or the object type to find the specific lock.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. Be cautious when doing this, as it may affect other users.
  Check for Active Sessions: Ensure that the user who locked the event is not currently processing it. If they are, wait for them to complete their transaction.
  Review Workflow: If the event is part of a workflow, check the workflow logs for any errors or issues that may have caused the lock.
  System Restart: In some cases, a system restart may be necessary to clear locks, especially if they are caused by system errors.
  Consult Documentation: Review SAP notes or documentation related to the specific module or transaction for any known issues or patches.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for errors.
  SWI1: To monitor workflow instances.
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes that may address this specific error.
  User Training: Ensure that users are trained on proper transaction handling to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.