How To Fix BT024 - Error saving the new entry in database table BTCCTL

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 024

• Message text: Error saving the new entry in database table BTCCTL

What causes this issue?

A database error occurred when you tried to save the entry you edited
in the DB table BTCCTL.

System Response

The entry has not been saved in the database.

How to fix this error?

Check the <DS:TRAN.SM21>system log</> (transaction SM21) for a DB error
with your ID. If necessary, notify your DB administrator. If the
problem is only temporary, try the <LS>Copy</> function again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT024 - Error saving the new entry in database table BTCCTL ?

  The SAP error message BT024, which indicates an issue with saving a new entry in the database table BTCCTL, typically relates to problems with the background processing configuration in SAP. The BTCCTL table is used to manage background job control data.
  Causes of BT024 Error
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify entries in the BTCCTL table.
  Database Lock: There may be a lock on the database table that prevents new entries from being saved.
  Data Integrity Issues: The data being entered may violate constraints or integrity rules defined for the BTCCTL table.
  System Configuration: There may be issues with the configuration of background processing in the SAP system.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions to BT024 Error
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify entries in the BTCCTL table. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  
  
  
  Check for Database Locks:
  
  Use transaction SM12 to check for any locks on the BTCCTL table. If there are locks, you may need to wait for them to be released or contact the user who holds the lock.
  
  
  
  Review Data Being Entered:
  
  Verify that the data being entered into the system complies with the constraints and requirements of the BTCCTL table. Check for any mandatory fields that may not be filled.
  
  
  
  Check Background Processing Configuration:
  
  Review the configuration settings for background processing in transaction SM37 and ensure that everything is set up correctly.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related error messages that could provide more context about the issue.
  
  
  
  Database Connectivity:
  
  Ensure that the database is running properly and that there are no connectivity issues between the SAP application server and the database.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM12: To check and manage database locks.
  SM21: To view system logs.
  ST22: To analyze short dumps.
  SU53: To check authorization issues.
  SM37: To monitor background jobs.
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance related to the BTCCTL table and background processing.
  
  
  By following these steps, you should be able to diagnose and resolve the BT024 error in your SAP system.