How To Fix BSSP1021 - The attachment is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: BSSP1 - Generic Applications

• Message number: 021

• Message text: The attachment is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BSSP1021 - The attachment is not available ?

  The SAP error message BSSP1021, which states "The attachment is not available," typically occurs when a user tries to access an attachment in the SAP system that is either missing, deleted, or not properly linked to the document or transaction they are trying to view. This can happen in various SAP modules, especially in SAP Business Workflow or SAP Business Suite applications where attachments are commonly used.
  Causes:
  
  Deleted Attachments: The attachment may have been deleted from the system.
  Incorrect Links: The document or transaction may not be correctly linked to the attachment.
  Authorization Issues: The user may not have the necessary permissions to view the attachment.
  Storage Issues: The storage location for attachments may be misconfigured or unavailable.
  Data Corruption: There may be corruption in the database or file system where attachments are stored.
  
  Solutions:
  
  Check Attachment Existence: Verify if the attachment still exists in the system. You can do this by checking the relevant document or transaction in the SAP GUI.
  Review Links: Ensure that the attachment is correctly linked to the document or transaction. This may involve checking the configuration or settings in the SAP system.
  User Authorization: Confirm that the user has the necessary authorizations to access the attachment. This may require checking user roles and permissions in the SAP system.
  Storage Configuration: Check the configuration of the storage location for attachments. Ensure that the storage system (like ArchiveLink) is properly set up and accessible.
  Database Integrity: If you suspect data corruption, you may need to run database integrity checks or consult with your SAP Basis team to investigate further.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific module you are working with for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message. You can search for BSSP1021 in the SAP Support Portal.
  Transaction Codes: Use transaction codes like SOST (for checking the status of attachments) or OAAD (for ArchiveLink administration) to manage and troubleshoot attachments.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the BSSP1021 error message in SAP.