How To Fix BSP_WD_SH021 - Click on a frame to start configuration tool

SAP Error Message - Details

• Message type: E = Error

• Message class: BSP_WD_SH -

• Message number: 021

• Message text: Click on a frame to start configuration tool

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BSP_WD_SH021 - Click on a frame to start configuration tool ?

  The SAP error message BSP_WD_SH021, which states "Click on a frame to start configuration tool," typically occurs in the context of SAP Web Dynpro applications. This error can arise due to various reasons, often related to configuration issues or missing components in the Web Dynpro environment.
  Causes:
  
  Missing Configuration: The Web Dynpro application may not be properly configured, leading to the inability to access the configuration tool.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration tool or the Web Dynpro application.
  Browser Compatibility: Sometimes, the browser being used may not be fully compatible with the SAP Web Dynpro application.
  Session Issues: There may be issues with the user session, such as timeouts or session expirations.
  Technical Errors: There could be underlying technical issues in the SAP system or the Web Dynpro framework.
  
  Solutions:
  
  Check Configuration: Ensure that the Web Dynpro application is correctly configured. This includes checking the application settings and ensuring that all necessary components are in place.
  Verify Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the configuration tool.
  Use Compatible Browser: Try accessing the application using a different browser or ensure that the current browser is compatible with SAP Web Dynpro.
  Clear Cache and Cookies: Clear the browser cache and cookies, as this can sometimes resolve session-related issues.
  Restart Session: Log out and log back into the SAP system to refresh the session.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying system issues or configurations that may need to be addressed.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Web Dynpro for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the BSP_WD_SH021 error in your SAP environment.