How To Fix BSP_WD_CC009 - Error in getting application log data; no messages found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BSP_WD_CC - Messages for Central Check in Upgrade Tool

  • Message number: 009

  • Message text: Error in getting application log data; no messages found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message BSP_WD_CC009 - Error in getting application log data; no messages found ?

    The SAP error message BSP_WD_CC009 indicates that there is an issue with retrieving application log data, specifically stating that no messages were found. This error typically occurs in the context of Web Dynpro applications when the system is unable to access or find the relevant application log entries.

    Causes:

    1. No Log Entries: The most straightforward cause is that there are simply no log entries available for the application you are trying to access.
    2. Authorization Issues: The user may not have the necessary authorizations to view the application logs.
    3. Log Deletion: The logs may have been deleted or archived, making them unavailable for retrieval.
    4. Configuration Issues: There may be configuration issues in the Web Dynpro application or the logging framework that prevent logs from being generated or accessed.
    5. System Performance: If the system is under heavy load, it might not be able to retrieve the logs in a timely manner.

    Solutions:

    1. Check Log Entries: Verify if there are any log entries available for the application. You can do this by navigating to transaction SLG1 (Application Log) and checking for logs related to your application.
    2. User Authorizations: Ensure that the user has the necessary authorizations to view application logs. You may need to check roles and authorizations in transaction PFCG.
    3. Log Configuration: Review the configuration settings for the application logging in your Web Dynpro application. Ensure that logging is enabled and properly configured.
    4. System Performance: If the system is experiencing performance issues, consider checking system resources and performance metrics. You may need to optimize the system or schedule log retrieval during off-peak hours.
    5. Check for Deletion/Archiving: If logs are missing, check if there are any scheduled jobs that might be deleting or archiving logs. You can review the job logs in transaction SM37.

    Related Information:

    • Transaction Codes:
      • SLG1: To view application logs.
      • PFCG: To manage roles and authorizations.
      • SM37: To monitor background jobs.
    • Documentation: Refer to SAP Help documentation for Web Dynpro and application logging for more detailed information on configuration and troubleshooting.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.

    If the issue persists after checking the above points, consider reaching out to your SAP Basis or development team for further investigation.

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