How To Fix BSP_WD014 - Saving memory snapshot failed

SAP Error Message - Details

• Message type: E = Error

• Message class: BSP_WD -

• Message number: 014

• Message text: Saving memory snapshot failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BSP_WD014 - Saving memory snapshot failed ?

  The SAP error message BSP_WD014: Saving memory snapshot failed typically occurs in the context of Web Dynpro applications. This error indicates that the system encountered an issue while trying to save a memory snapshot of the application state. This can happen for various reasons, including memory constraints, configuration issues, or problems with the Web Dynpro application itself.
  Causes:
  
  Memory Limitations: The application may be consuming too much memory, leading to a failure when trying to save the snapshot.
  Configuration Issues: Incorrect settings in the Web Dynpro configuration or in the application itself can lead to this error.
  Application Bugs: There may be bugs in the Web Dynpro application code that prevent it from saving the memory snapshot correctly.
  System Performance: High load on the SAP system or insufficient resources (CPU, memory) can also contribute to this issue.
  Database Issues: Problems with the underlying database can affect the ability to save snapshots.
  
  Solutions:
  
  Check Memory Usage: Monitor the memory usage of the application and the overall system. If memory consumption is high, consider optimizing the application or increasing the available memory.
  Review Application Code: Look for any potential issues in the Web Dynpro application code that could lead to excessive memory usage or improper handling of snapshots.
  Adjust Configuration: Review the Web Dynpro configuration settings to ensure they are set correctly. This includes checking parameters related to session management and memory allocation.
  System Performance Tuning: If the system is under heavy load, consider performance tuning. This may involve optimizing database queries, increasing hardware resources, or balancing the load across multiple application servers.
  Check for Updates: Ensure that you are running the latest version of SAP and that all relevant patches have been applied. Sometimes, issues like this are resolved in newer releases or patches.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting steps.
  Debugging: If you have access to the development environment, consider debugging the application to identify the exact point of failure when trying to save the memory snapshot.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Web Dynpro for more details on memory management and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any related dumps or logs that could provide more context on the error.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.