How To Fix /BSNAGT/SCENARIOS004 - Status of Ping Request message was expected to be &1 but was &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/SCENARIOS -

• Message number: 004

• Message text: Status of Ping Request message was expected to be &1 but was &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/SCENARIOS004 - Status of Ping Request message was expected to be &1 but was &2. ?

  The SAP error message /BSNAGT/SCENARIOS004 indicates that there is a mismatch in the expected status of a Ping Request message. Specifically, the system expected a certain status (denoted as &1), but received a different status (denoted as &2). This error typically arises in scenarios involving communication between systems, such as in SAP Business Network or when using SAP's integration technologies.
  Causes:
  
  Network Issues: There may be connectivity problems between the systems involved, leading to unexpected responses.
  Configuration Errors: Incorrect configuration settings in the SAP system or the connected system can lead to mismatched statuses.
  Version Mismatch: Different versions of the software or APIs being used can result in incompatible status messages.
  Timeouts: If the Ping Request takes too long to respond, it may lead to a status that is not as expected.
  System Errors: There may be underlying issues in the SAP system or the external system that are causing it to return an unexpected status.
  
  Solutions:
  
  Check Connectivity: Ensure that the network connection between the systems is stable and functioning correctly. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration: Verify the configuration settings in both the SAP system and the external system. Ensure that they are set up correctly to communicate with each other.
  Update Software: Make sure that both systems are running compatible versions of the software. If there are updates available, consider applying them.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the Ping Request to allow for longer response times.
  Check Logs: Review the application logs in both systems for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific integration scenario you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the error message. SAP frequently updates their knowledge base with solutions to common problems.
  Integration Scenarios: If you are using specific integration scenarios (like SAP PI/PO, SAP Cloud Platform Integration, etc.), refer to the relevant documentation for those tools.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.