How To Fix /BSNAGT/MESSAGE396 - Error, neither Message Content nor Logical File Name found.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 396

• Message text: Error, neither Message Content nor Logical File Name found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE396 - Error, neither Message Content nor Logical File Name found. ?

  The SAP error message /BSNAGT/MESSAGE396 indicates that the system is unable to find the message content or the logical file name associated with a specific message. This can occur in various scenarios, particularly when dealing with message handling in SAP applications.
  Cause:
  
  Missing Message Content: The message content that should be associated with the logical file name is not defined in the system.
  Incorrect Configuration: The logical file name may not be correctly configured or may not exist in the system.
  Transport Issues: If the message content was transported from one system to another (e.g., from development to production), it may not have been included in the transport request.
  Authorization Issues: There may be authorization issues preventing access to the message content or logical file.
  
  Solution:
  
  
  Check Message Content:
  
  Go to transaction code SE91 (Message Maintenance) and check if the message number and class exist.
  If the message is missing, you may need to create it or ensure it is properly defined.
  
  
  
  Verify Logical File Name:
  
  Use transaction code FILE (File Name Maintenance) to check if the logical file name is correctly defined.
  Ensure that the logical file name is mapped to the correct physical file.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  If something is missing, you may need to re-transport the relevant objects.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the message content and logical file.
  Check the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or function module that is generating the error to identify where the failure occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Documentation: Review the documentation for the specific SAP module or application you are working with, as there may be specific guidelines or configurations required.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.