How To Fix /BSNAGT/MESSAGE368 - &1 files found at pickup source directory.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BSNAGT/MESSAGE -

  • Message number: 368

  • Message text: &1 files found at pickup source directory.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /BSNAGT/MESSAGE368 - &1 files found at pickup source directory. ?

    The SAP error message /BSNAGT/MESSAGE368 typically indicates that there are files found in the pickup source directory that are not being processed as expected. This can occur in scenarios involving file processing, such as when using the SAP Business Connector or other file-based integration methods.

    Cause:

    1. Unprocessed Files: The files in the pickup source directory may not have been processed due to various reasons, such as:

      • Incorrect file format or naming conventions.
      • Files being locked or in use by another process.
      • Configuration issues in the file processing settings.
      • Insufficient permissions to read or process the files.
    2. Configuration Issues: The settings for the file processing might not be correctly configured, leading to the system not recognizing or processing the files.

    3. File Size or Content Issues: The files may be too large or contain unexpected content that prevents them from being processed.

    Solution:

    1. Check File Format and Naming: Ensure that the files in the pickup directory conform to the expected format and naming conventions required by the SAP system.

    2. Review Configuration Settings:

      • Check the configuration settings for the file processing in the relevant transaction (e.g., transaction code related to file processing).
      • Ensure that the pickup directory is correctly specified and that the processing parameters are set appropriately.
    3. File Permissions: Verify that the SAP system has the necessary permissions to access and read the files in the pickup directory.

    4. Monitor for Locks: Ensure that no other processes are locking the files. You can check for any running jobs or processes that might be using the files.

    5. Log Analysis: Review the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about why the files are not being processed.

    6. Test with Sample Files: If possible, test the processing with a small sample file that is known to be correctly formatted to see if the issue persists.

    7. Consult Documentation: Refer to the SAP documentation or notes related to the specific module or functionality you are using for any additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • System Logs: Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for any system-related issues that might be affecting file processing.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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