How To Fix /BSNAGT/MESSAGE352 - Error during reading the job log of &1 / &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 352

• Message text: Error during reading the job log of &1 / &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE352 - Error during reading the job log of &1 / &2 ?

  The SAP error message /BSNAGT/MESSAGE352 indicates that there was an issue while trying to read the job log for a specific job in the background processing system. The placeholders &1 and &2 typically represent the job name and job number, respectively.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Job Not Found: The job specified may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the job log.
  Job Log Not Available: The job log may not be available due to system cleanup processes or retention policies.
  Database Issues: There may be issues with the database that prevent the job log from being read.
  System Configuration: There could be configuration issues in the background processing settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Job Existence:
  
  Check if the job with the specified name and number exists in the system. You can do this by navigating to transaction SM37 (Job Monitoring) and searching for the job.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view job logs. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  Review Job Log Availability:
  
  If the job has completed, check if the job log is still available. SAP may have a retention policy that deletes old job logs after a certain period.
  
  
  
  Database Check:
  
  If you suspect database issues, check the database logs for any errors or inconsistencies. You may need to involve your database administrator.
  
  
  
  System Configuration:
  
  Review the background processing configuration in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Check for System Errors:
  
  Look for any system errors or dumps that may provide additional context for the issue. You can check transaction ST22 for dumps or SM21 for system logs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  ST22: Dump Analysis
  SM21: System Log
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background processing and job management for more insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the error related to reading the job log in SAP.