How To Fix /BSNAGT/MESSAGE323 - Refresh of Processing Step triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 323

• Message text: Refresh of Processing Step triggered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE323 - Refresh of Processing Step triggered ?

  The SAP error message /BSNAGT/MESSAGE323 Refresh of Processing Step triggered typically occurs in the context of the SAP Business Suite, particularly when dealing with the Business Process Management (BPM) or Business Workflow components. This message indicates that a refresh of the processing step has been triggered, which can happen for various reasons, often related to the state of the workflow or process instance.
  Causes:
  
  Process Instance State: The process instance may have reached a state where it requires a refresh to continue processing. This can happen if there are changes in the underlying data or if the process has been interrupted.
  Timeouts: If a process step takes too long to complete, the system may trigger a refresh to ensure that the workflow can continue.
  Data Changes: Changes in the data that the process is working with can lead to the need for a refresh.
  System Performance Issues: If the system is experiencing performance issues, it may not be able to process steps in a timely manner, leading to refresh triggers.
  
  Solutions:
  
  Check Process Instance: Review the status of the process instance in the workflow monitor. Look for any errors or warnings that might indicate why the refresh was triggered.
  Review Logs: Check the application logs (transaction SLG1) for any related error messages or warnings that could provide more context on the issue.
  Performance Tuning: If the issue is related to performance, consider optimizing the system or the specific process to reduce processing time.
  Data Consistency: Ensure that the data being processed is consistent and valid. If there are changes to the data, make sure they are properly handled in the workflow.
  Reprocess the Step: If the refresh is due to a temporary issue, you may be able to manually reprocess the step or restart the workflow instance.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates their knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to monitor and manage workflow instances.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.