How To Fix /BSNAGT/MESSAGE310 - Status of message &1 changed to &2 - &3 after updating pending steps.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 310

• Message text: Status of message &1 changed to &2 - &3 after updating pending steps.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE310 - Status of message &1 changed to &2 - &3 after updating pending steps. ?

  The SAP error message /BSNAGT/MESSAGE310 indicates that the status of a message has changed after updating pending steps. This message is typically related to the Business Process Management (BPM) or Workflow processes in SAP, where messages or tasks are being processed and their statuses are updated based on certain actions or events.
  Cause:
  
  Workflow Status Change: The message status is likely changing due to the completion of a task or an update in the workflow process. This can happen when a user completes a step in a workflow, and the system updates the status of the message accordingly.
  Pending Steps: The error may occur if there are pending steps that need to be processed before the message can be fully updated. If these steps are not completed or if there is an issue with processing them, the status change may not occur as expected.
  Configuration Issues: There may be configuration issues in the workflow or BPM settings that prevent the proper updating of message statuses.
  
  Solution:
  
  Check Workflow Status: Review the workflow or BPM process to ensure that all steps have been completed. You can use transaction codes like SWI1 (Work Item Selection) to monitor the status of work items.
  Review Pending Steps: Identify any pending steps that may be causing the issue. Ensure that all necessary actions are taken to complete these steps.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SLG1 to view application logs.
  Configuration Review: If the issue persists, review the configuration settings for the workflow or BPM process. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or notes related to the specific workflow or BPM process you are working with for any known issues or additional troubleshooting steps.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, and SWI6 for monitoring and managing workflows.
  SAP Notes: Search for SAP Notes related to the specific error message or workflow process for any patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user executing the workflow has the necessary authorizations to complete the pending steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /BSNAGT/MESSAGE310 error message in SAP.