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Message type: E = Error
Message class: /BSNAGT/MESSAGE -
Message number: 254
Message text: Approval user &1 not signed.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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/BSNAGT/MESSAGE254
- Approval user &1 not signed. ?The SAP error message
/BSNAGT/MESSAGE254 Approval user &1 not signed
typically occurs in the context of the SAP Business Workflow or the SAP Business Network for Asset Management. This error indicates that the approval user specified in the workflow or process has not been signed or authorized to perform the required action.Cause:
- User Not Signed: The user specified in the error message has not completed the necessary signing process in the system.
- Authorization Issues: The user may not have the required authorizations to perform the approval action.
- Configuration Issues: There may be a misconfiguration in the workflow or approval process settings.
- User Status: The user might be inactive or locked in the SAP system.
Solution:
Check User Status:
- Verify that the user specified in the error message is active and not locked. You can do this by checking the user master record in transaction
SU01
.User Signing:
- Ensure that the user has completed the signing process. This may involve the user logging into the system and performing any required actions to activate their approval rights.
Authorization Check:
- Review the authorization roles assigned to the user. Ensure that the user has the necessary permissions to approve the relevant documents or processes. You can use transaction
SU53
to analyze authorization issues.Workflow Configuration:
- Check the workflow configuration to ensure that the approval process is set up correctly. This may involve reviewing the workflow definition and ensuring that the correct users are assigned to the approval steps.
Consult Documentation:
- Refer to SAP documentation or support notes related to the specific workflow or approval process you are working with. This can provide insights into common issues and their resolutions.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
Related Information:
Transaction Codes:
SU01
(User Maintenance)SU53
(Authorization Check)SWI1
(Work Item Selection)SWI2_FREQ
(Work Item Selection by Frequency)SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
Documentation: Review the SAP Help Portal for documentation related to workflows and approval processes in your specific SAP module.
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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