How To Fix /BSNAGT/MESSAGE231 - Payload handed over to BCM for processing. Return Code &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BSNAGT/MESSAGE -

  • Message number: 231

  • Message text: Payload handed over to BCM for processing. Return Code &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /BSNAGT/MESSAGE231 - Payload handed over to BCM for processing. Return Code &1. ?

    The SAP error message /BSNAGT/MESSAGE231 Payload handed over to BCM for processing. Return Code &1 typically indicates that there is an issue with the Business Communication Management (BCM) component in SAP. This message is often related to the processing of payloads in the context of business communication, such as when integrating with external systems or services.

    Cause:

    1. Return Code: The return code &1 in the message indicates a specific error or status returned by the BCM after it attempted to process the payload. The actual return code will provide more context about the nature of the issue.
    2. Configuration Issues: There may be misconfigurations in the BCM settings or in the integration setup.
    3. Network Issues: Problems with network connectivity or communication with external systems can lead to this error.
    4. Data Issues: The payload being processed may contain invalid or unexpected data that BCM cannot handle.
    5. System Performance: If the system is under heavy load, it may not be able to process the payload in a timely manner.

    Solution:

    1. Check Return Code: Analyze the specific return code provided in the error message. Each return code corresponds to a different issue, and understanding it is crucial for troubleshooting.
    2. Review Configuration: Ensure that the BCM and related configurations are set up correctly. This includes checking communication channels, endpoints, and any relevant settings in the SAP system.
    3. Validate Payload: Inspect the payload being sent to BCM for any inconsistencies or errors. Ensure that it adheres to the expected format and contains valid data.
    4. Monitor System Performance: Check the performance of the SAP system and the BCM component. If the system is under heavy load, consider optimizing performance or scheduling processing during off-peak hours.
    5. Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or support notes related to BCM and the specific return code for further guidance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to BCM and the specific return code.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • BCM Documentation: Review the official SAP documentation for BCM to understand its configuration and operational guidelines better.

    If the issue persists after following these steps, it may be necessary to involve SAP support for further assistance.

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